Warehouse Services Agreement
The terms on which we receive, prepare, store and ship your goods — and the letter marketplaces ask for.
These are the standard terms on which QuickShipment receives, prepares, stores and ships your goods. They become binding when both parties sign a copy — publication on this page is not a signature.
1. Parties & Scope
| Provider | SECA Group LLC, trading as QuickShipment, 950 Ridge Rd. STE D11, Claymont, Delaware 19703, United States (“QuickShipment”, “we”). |
| Client | [ Legal name ] [ Address ] [ Tax / registration number, if any ] (“Client”, “you”). |
| Effective date | [ DD Month YYYY ] |
This Agreement covers receiving, preparation, storage, dispatch and returns handling of goods you own and send to our Delaware facility. It does not cover freight forwarding, customs brokerage, importation, or the sale of your goods.
2. Services
We provide the services set out in your quotation. These may include receiving and logging, preparation to marketplace specification (FNSKU and barcode labelling, poly-bagging, bubble wrapping, carton prep, bundling), pallet or shelf storage, outbound dispatch, and returns handling.
Services not listed in your quotation are not included. We may decline any request that would breach law, marketplace policy, or the safety of our facility and staff.
3. Term & Termination
3.1 This Agreement runs month to month. There is no minimum term, no minimum volume and no setup fee.
3.2 Either party may terminate on thirty (30) days’ written notice. On termination you must tell us where to send remaining inventory and settle all outstanding charges, including the outbound shipment.
3.3 We may suspend services on written notice if payment is overdue or if goods arrive that fall under our restricted list. We will tell you what is required to resume.
3.4 Either party may terminate immediately for a material breach that is not cured within fifteen (15) days of written notice.
4. Your Responsibilities
4.1 Ownership. You own the goods or are authorised to store and sell them, and they do not infringe any third party’s rights.
4.2 Restricted goods. You will not send goods on our restricted and prohibited products list without our prior written approval. That list forms part of this Agreement.
4.3 Accurate data. You will send advance shipping notice with accurate SKU and ASIN data, unit counts and any handling requirements before goods arrive. Costs caused by missing or incorrect data are yours.
4.4 Import compliance. You are the importer of record and are responsible for customs declarations, duties and regulatory approvals. We do not act as importer of record or customs broker.
4.5 Marketplace compliance. Your seller accounts, listings and compliance with Amazon, eBay, Walmart or any other platform remain your responsibility.
4.6 Insurance. You will insure your goods for their full value while in storage and in transit. See section 9.
4.7 Contact details. You will keep your contact and billing information current.
5. Our Responsibilities
5.1 Receiving. We receive shipments Monday to Friday, 9:00 AM to 5:00 PM Eastern Time, excluding United States public holidays. Carton and parcel receiving, including logging, is free of charge. Pallet receiving is charged at the rate set out in the price list.
5.2 Logging. We aim to count, photograph and record each shipment within 24 hours of arrival and notify you of the recorded quantities.
5.3 Turnaround. Our average turnaround from arrival to dispatch is 48 hours. This is an operating average, not a guaranteed delivery time. Units awaiting your approval or requiring non-standard handling are excluded.
5.4 Care. We keep your goods in a secured, access-controlled commercial facility and handle them with the care a competent warehouse operator would use.
5.5 Records. We maintain inventory records and make them available through your dashboard, and tell you promptly of any shortage, overage or damage found on receipt.
6. Fees & Payment
6.1 Fees are those in the quotation or rate card issued to you, which forms part of this Agreement.
6.2 Charges are payable in advance of the relevant service. We are not obliged to begin or continue work while an invoice is unpaid.
6.3 All amounts are in United States dollars. Delaware charges no state sales tax; any tax arising in your own jurisdiction is your responsibility.
6.4 Tell us within ten (10) business days of the invoice date if you dispute a charge. Undisputed amounts remain payable. We will give at least thirty (30) days’ notice of any rate increase.
7. Title, Risk & Lien
7.1 Title to the goods remains with you at all times. We hold them as bailee. We do not purchase, own or resell your goods and we are not the seller of record.
7.2 We may retain goods in our possession as security for unpaid charges relating to those goods, to the extent permitted by law. We will give written notice before doing so.
8. Discrepancies & Claims
8.1 Our recorded count on receipt is the count we work from. If you believe it is wrong, tell us within ten (10) business days of the receiving notification.
8.2 Claims for loss or damage must be made in writing within thirty (30) days of the date you knew, or should reasonably have known, of the loss, with documentation of the goods’ cost value.
8.3 Once goods are handed to a carrier, transit claims lie against that carrier under its own terms. We will provide the documentation you need.
8.4 Where we are liable, loss is valued at your documented cost, not retail or marketplace price, and does not include lost profit or account penalties.
9. Insurance & Liability
9.1 Our insurance. SECA Group LLC carries commercial general liability insurance, in force and maintained on a continuing basis. A certificate is available on request.
9.2 Your insurance. Our policy covers our own premises and operations. It does not insure your inventory while that inventory is in our care. You must insure your goods for their full value.
9.3 Limitation. Except in cases of gross negligence or wilful misconduct, and to the fullest extent permitted by law, our total liability under this Agreement is limited to the documented cost value of the affected goods, and in no event exceeds the total fees you paid us in the three (3) months preceding the event giving rise to the claim.
9.4 Excluded losses. Neither party is liable for indirect or consequential loss, including lost profit, lost revenue, lost sales rank, suspension of a marketplace account, or reputational harm.
9.5 Indemnity. You will indemnify us against third-party claims arising from the goods themselves — including product liability, intellectual property infringement and regulatory non-compliance — except where the claim arises from our own negligence.
10. Abandoned Goods
If your account has unpaid charges and we receive no disposition instruction for ninety (90) days after written notice to your last known email address, we may treat the goods as abandoned and sell, donate or dispose of them to recover outstanding charges, applying any surplus to your account. We will send at least two written notices first.
11. General Terms
11.1 Confidentiality. Each party keeps the other’s non-public commercial information confidential and uses it only to perform this Agreement. This survives termination by two (2) years.
11.2 Force majeure. Neither party is liable for delay caused by events outside its reasonable control, including natural disaster, fire, war, epidemic, labour action, carrier failure or government action.
11.3 Independent contractor. We act as an independent contractor. Nothing here creates a partnership, agency or employment relationship. We are not your agent, the seller of record or the importer of record.
11.4 Notices. Written notice may be given by email to the addresses in your account and to [email protected], and is deemed received the next business day.
11.5 Amendments and assignment. Amendments must be in writing and signed by both parties, except rate changes under 6.4 and updates to the restricted products list under 4.2. Neither party may assign this Agreement without the other’s written consent.
11.6 Entire agreement. This Agreement, with the quotation and the restricted products list, is the entire agreement between the parties. If any provision is unenforceable, the remainder stays in force.
12. Governing Law
This Agreement is governed by the laws of the State of Delaware, United States. The parties will try in good faith to resolve any dispute by negotiation; failing that, the courts of the State of Delaware have exclusive jurisdiction.
13. Signatures
This Agreement takes effect when signed by both parties. An electronic or scanned signature has the same effect as an original.
| QuickShipment (SECA Group LLC) Name: ______________________ Title: ______________________ Signature: __________________ Date: ______________________ |
Client Name: ______________________ Title: ______________________ Signature: __________________ Date: ______________________ |
14. Marketplace Confirmation Letter
Amazon, eBay and Walmart sometimes ask a seller to prove that a third-party warehouse holds their inventory. That is a separate document from this Agreement.
This letter is valid only when we issue and sign it. Please do not complete it yourself and submit it to a marketplace. Email [email protected] with your seller details and we will issue a signed copy, usually the same business day. Each platform sets its own verification requirements, so we cannot promise that any marketplace will accept it.
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SECA GROUP LLC — trading as QuickShipment Date: [ DD Month YYYY ] To whom it may concern, This letter confirms that [ Client legal name ], of [ Client address ], holds an active storage and fulfilment arrangement with QuickShipment (SECA Group LLC). Under that arrangement we receive, store and prepare inventory owned by [ Client legal name ] at our commercial warehouse at 950 Ridge Rd. STE D11, Claymont, Delaware 19703, United States. The arrangement has been in effect since [ start date ] and remains in effect as at the date of this letter. Marketplace seller account reference, where provided: [ Marketplace ] — [ Seller ID or store name ]. QuickShipment acts solely as a third-party logistics provider. We are not the owner of the goods, the seller of record, or the importer of record. Sincerely, |
Questions
SECA Group LLC (trading as QuickShipment)
950 Ridge Rd. STE D11, Claymont, Delaware 19703, United States
Email: [email protected]
Phone: +1 (302) 498-3553